Win better electrical work. Keep faults, installs and quotes moving.
Connect your marketing, enquiries, job planning, invoicing visibility and follow-up—with Digital Suite setting up and supporting the system around your team.
A tripping-breaker call, a DB upgrade quote and a solar-ready rewire land in three different phones. Nobody is sure who replied.
One person's day · schematic, not a street map
A fault call becomes a planned visit
Fictional homeowner, Randburg · Intermittent tripping on kitchen circuit
- 1. Enquiry received
- 2. Owner assigned
- 3. Slot agreed
- 4. Day reviewed
- 5. Follow-up
- 1Fault-find · Randburg
- 2Socket install · Bryanston
- 3DB upgrade · Ferndale11:30 DB upgrade · fixed
- 4COC inspection · Midrand
Same four visits for one person. The fixed visit keeps its place; a person reviews before anything changes.
Scheduling and route suggestions are a private beta for selected accounts. One staff member's day; multi-person visits excluded.
Where work slips today
Fault calls lose context
Photos, addresses and symptoms sit in personal chats, so the electrician arrives asking the same questions again.
Quotes after inspections go quiet
A DB upgrade or rewire quote is sent, then nobody owns the follow-up until the customer has chosen someone else.
Days zig-zag across suburbs
Small jobs get slotted wherever there is space, so travel eats into productive time.
Repeat work isn't asked for
Past customers with older installations rarely hear from you again.
One connected path, set up and supported by Digital Suite
- 1
Find
Local search and agreed campaigns for the work you want more of
- 2
Respond
WhatsApp, calls, forms and email into one shared inbox and customer record
- 3
Book or quote
Clear booking for fault visits; quotes tracked for installs and upgrades
- 4
Plan the day
Scheduling and suggested visit order for one electrician's day
- 5
Invoice & payment
Invoice-sent and payment-received visible as separate steps
- 6
Return & report
Review requests and permissioned reminders for follow-on work
Channels, billing steps and scope
Shared inbox covers supported, connected channels only. Facebook comments apply to eligible posts; WhatsApp coexistence with an existing South African business number is checked, not assumed.
Quote accepted, invoice issued and payment received are tracked as separate steps. A job status does not automatically mark payment.
New job, scheduling and routing tools are a private beta for selected accounts; account fit, access and testing are confirmed before any delivery commitment.
What changes
- Every enquiry has a named owner
- Customer history ready before the visit
- Fewer forgotten installation quotes
- A more sensible daily visit order, reviewed by a person
- Clear view of what has been invoiced and paid
- Steadier reviews and return work
Your current tools
What can stay
- Your accounting package for invoicing and VAT
- Your existing compliance paperwork and COC process
- Supplier and stock systems
Where the configured system helps
- One shared inbox and customer record
- Quote stages and follow-up reminders
- Scheduling and route suggestions where account fit is confirmed
We don't replace specialist software wholesale or assume integrations that haven't been verified.
Your team in control. AI where you want it.
Run the system yourself, let AI handle selected tasks, or combine both. We help you choose, set it up and support your team.
Team-operated
Your people run the configured inbox, bookings and follow-up.
AI-assisted
Selected tasks such as intake or follow-up, assessed first, with human handover.
A combination
AI for agreed tasks, your team for the rest. Phase it as you like.
Your team keeps technical judgement, pricing and commercial approval. AI handles only the tasks you agree, with a clear handover to a person. Usage costs are scoped separately.
Fit and scope
Best for electrical businesses with a steady flow of paying work and an office or owner who coordinates the day.
Operations implementation can be quoted on its own with defined support—no compulsory SEO or advertising retainer. Advertising, if chosen, covers one agreed platform and one campaign family; ad spend is separate.
Websites, software, communications and AI usage, extra locations and bespoke integrations are scoped separately. Fees and scope are agreed in your written proposal after the review.
Questions electrical owners ask
Book an Electrical Growth Review
30 minutes with Brad McMahon. Bring one recent example and your current tools; leave with three practical priorities and a recommended starting point. No obligation.
- One recent fault call or installation quote
- How enquiries reach you today
- Who plans the electricians' days
- Three practical priorities and a recommended starting point