Automate by Digital Suite · for South African businesses that work at customer sites

    Run your service business with less chasing.

    Requests, schedules, routes, job details, estimates and invoices in one place — with Digital Suite people to set it up with you and help when you need it.

    Book a personal demo Watch how the day works
    A service business owner in a navy work shirt leans against an unbranded white van outside a house, checking a tablet in late-afternoon light.
    AI-generated illustrative scene

    A working day

    From the first message to the invoice.

    Step through one example day. Each scene shows what the system does, and what your people decide.

    A request arrives with its details.

    A customer messages from your website. The service, area and preferred time land in one shared inbox, next to their customer record.

    Your office turns it into a request and decides what happens next.

    Illustrative example · fictional records, not a live account
    Base1A2B3C · fixed 11:304D

    Shared inbox · Website chat

    Hi, our kitchen tap is leaking under the sink. Could someone come Thursday morning?

    N. Dlamini (fictional customer)

    Service
    Tap repair
    Area
    Sample Street
    Preferred
    Thursday morning
    Status
    New request

    One customer, one record

    Keep the job together.

    The request, estimate, visit and invoice records sit on the same customer, so your team can open them in one place.

    Illustrative example · N. Dlamini is a fictional customer

    1. Request

      Tap leaking, Thursday morning

      Arrives in the shared inbox and is saved as a request on the customer's record.

    2. Estimate

      Estimate approved

      Sent from the request. The customer's approval stays with the job.

    3. Visit

      Thursday, visit 2 of 4

      Scheduled into one technician's day, with access notes on their phone.

    4. Invoice

      Invoice ready to send

      Built from the approved estimate. The office checks it and sends it.

    What's inside

    The work, the messages and your local profile.

    Automate OnSite keeps jobs organised. Customer messages and local marketing sit alongside the day's work.

    Explore Automate

    • Automate OnSite

      Jobs, teams and routes in one place: enquiries, quotes, scheduling, route suggestions, job notes and invoices.

    • Shared inbox

      Messages from supported channels in one place, next to the customer's history.

    • Stay visible

      Create and schedule Google Business Profile and social posts yourself, and manage reviews.

    • Stay in touch

      Email campaigns, newsletters and standard reminders and follow-ups (no AI), plus basic reporting.

    • Optional AI

      A chat agent for enquiries on the Pro plan, only if it helps. The system works fully without it.

    Included with every plan

    Software you run. People who help you run it.

    The Automate Learning Hub teaches your team to use the system, and to do more of your own local marketing well.

    • Courses and short lessons built around real tasks
    • Checklists and templates you can edit for your business
    • A weekly group help session to ask questions and fix things together
    • Product use, plus Google Business Profile, SEO, AEO and social publishing basics
    • Private support for anything about your own account

    Would rather have it done for you? Digital Suite services and the Partner plan cover that, with the scope agreed first.

    Illustrative example · a weekly help session agenda
    1. Part 1Your questions from the week
    2. Part 2Lesson: turning a request into an estimate
    3. Part 3Google Business Profile: posting and replying to reviews
    4. Part 4Working session: tidy one checklist template

    About Digital Suite

    A small South African team behind the product.

    Digital Suite is based in George. Automate is our main product, and our team helps you set it up, runs the weekly group help session and answers support questions.

    We also offer the full Digital Suite range of services — websites, SEO and AEO, local visibility, ads, automations and campaigns — on their own or alongside Automate, quoted around your needs.

    Digital Suite services About us

    Pricing

    Choose your level of support.

    Setup and onboarding included. We prepare your account around your business and guide your team through getting started, so you're ready to use Automate after onboarding. Prices are per month and exclude applicable taxes. Usage such as AI, messaging and email is extra and explained up front.

    Core

    Everything you need to run the day, set up with you.

    R1,490 / month

    • Standard account setup and guided onboarding
    • Automate OnSite: quotes, jobs, schedules, routes and invoices
    • Customer history and a shared inbox for supported channels
    • Calendars and forms
    • Social and Google Business Profile publishing
    • Email campaigns and newsletters you create and schedule
    • Reviews, plus standard reminders and follow-ups (no AI)
    • Basic reporting
    • Support, Learning Hub and the weekly group help session
    Talk about Core in a demo

    Pro

    Core, plus one chat agent for enquiries you choose to hand to AI.

    R2,490 / month

    • Everything in Core, plus
    • One configured chat agent on one supported primary channel
    • Answers from knowledge you approve
    • Hand-over to a person when the agent should stop
    • Monthly check of AI conversation samples and usage

    Recommended when AI enquiry handling genuinely helps your team.

    Talk about Pro in a demo

    Partner

    Pro, with Digital Suite caring for the account every month.

    R7,990 / month

    • Everything in Pro, plus
    • Priority help when something needs attention
    • Weekly account checks
    • A monthly 30-minute account review
    • Two standard improvements a month, up to an hour each
    • Up to four hours of Digital Suite work a month in total, including checks, review and improvements

    You still run the business. Daily dispatch, full SEO, social content production and advertising are not included.

    Talk about Partner in a demo
    Full pricing and plan details

    See it with your own work in mind.

    A personal demo with Brad. We show Automate using example records and talk honestly about fit.

    Book a personal demo See pricing
    Call 069 511 8513WhatsApp