Win more pest control work. Keep treatments and follow-ups on track.
Connect your marketing, enquiries, treatment bookings, follow-up visits and customer reminders—with Digital Suite setting up and supporting the system around your team.
Follow-up treatments get forgotten, commercial contract visits are tracked on paper, and new enquiries wait for a callback.
One person's day · schematic, not a street map
A treatment and its follow-up visit stay connected
Fictional restaurant, Stellenbosch · Cockroach treatment with follow-up
- 1. Enquiry received
- 2. Owner assigned
- 3. Treatment booked
- 4. Day reviewed
- 5. Follow-up
- 1Inspection · Paarl
- 2Termite check · Franschhoek
- 3Treatment · Stellenbosch07:00 treatment · fixed
- 4Contract visit · Somerset West
Same four visits for one person. The fixed visit keeps its place; a person reviews before anything changes.
Scheduling and route suggestions are a private beta for selected accounts. One staff member's day; multi-person visits excluded.
Where work slips today
Follow-ups slip
The second treatment is promised but nobody reminds the customer or the technician.
Contract visits need records
Commercial clients expect visit history to be easy to find.
Enquiries wait
Urgent infestations can't wait for a callback tomorrow.
One connected path, set up and supported by Digital Suite
- 1
Find
Local visibility for residential and commercial pest work
- 2
Respond
Shared inbox and customer record with site notes
- 3
Book or quote
Bookings for treatments; quotes for contracts
- 4
Plan the day
Scheduling and suggested order for one technician's day
- 5
Invoice & payment
Invoice and payment visibility
- 6
Return & report
Follow-up reminders, reviews and contract renewals
Channels, billing steps and scope
Shared inbox covers supported, connected channels only. Facebook comments apply to eligible posts; WhatsApp coexistence with an existing South African business number is checked, not assumed.
Quote accepted, invoice issued and payment received are tracked as separate steps. A job status does not automatically mark payment.
New job, scheduling and routing tools are a private beta for selected accounts; account fit, access and testing are confirmed before any delivery commitment.
What changes
- Follow-up visits reminded on time
- Site history for every customer
- Quicker acknowledgement of new enquiries
- A reviewed visit order per technician
- Contract renewals followed up
- More reviews
Your current tools
What can stay
- Chemical registers and compliance records
- Accounting package
- Technical treatment protocols
Where the configured system helps
- Shared inbox and history
- Follow-up reminders
- Scheduling where account fit is confirmed
We don't replace specialist software wholesale or assume integrations that haven't been verified.
Your team in control. AI where you want it.
Run the system yourself, let AI handle selected tasks, or combine both. We help you choose, set it up and support your team.
Team-operated
Your people run the configured inbox, bookings and follow-up.
AI-assisted
Selected tasks such as intake or follow-up, assessed first, with human handover.
A combination
AI for agreed tasks, your team for the rest. Phase it as you like.
Your team keeps technical judgement, pricing and commercial approval. AI handles only the tasks you agree, with a clear handover to a person. Usage costs are scoped separately.
Fit and scope
Best for pest control businesses with repeat and contract customers.
Operations implementation can be quoted on its own with defined support—no compulsory SEO or advertising retainer. Advertising, if chosen, covers one agreed platform and one campaign family; ad spend is separate.
Websites, software, communications and AI usage, extra locations and bespoke integrations are scoped separately. Fees and scope are agreed in your written proposal after the review.
Questions pest control owners ask
Book a Pest Control Growth Review
30 minutes with Brad McMahon. Bring one recent example and your current tools; leave with three practical priorities and a recommended starting point. No obligation.
- One recent treatment and follow-up
- Your contract clients
- Who plans the technicians' day
- Three practical priorities