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    Common questions about plans, setup and costs are answered below. If yours isn't, talk to a person — every route here reaches our team directly.

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    Common questions

    What do the plans cost?

    Run Better (Core) R1,490, Google Growth (Pro) R6,490, Local Growth (Partner) R11,990 per month. Prices are per month and exclude applicable taxes. Advertising spend and chargeable usage are separate and explained before signup. Standard setup, onboarding, training and support are included.

    Do I have to use AI?

    Your team can run Automate without AI. Optional enquiry assistance, using approved knowledge with human handover, is offered in Google Growth and Local Growth. Any AI usage is metered and explained before you start.

    Is setup included?

    Yes. Every plan includes standard account setup and guided onboarding, so you're ready to use Automate after onboarding. You supply your business details, access and approvals. Complex migration, integrations and custom workflows are quoted separately.

    How are scope and costs agreed?

    We agree budgets and scope around your business. Advertising spend and chargeable usage are separate and explained before signup. Website optimisation does not automatically include a complete rebuild; custom work is scoped separately.

    What does Local Growth add?

    Local Growth adds managed Google and Meta local advertising, creative testing, broader website, conversion and Google Business Profile improvement, and ongoing commercial review. Google Growth includes one managed local Google Search campaign. We agree scope first: neither plan promises unlimited marketing or guaranteed results. AI is optional in both.

    How do I sign up?

    Book a personal demo. We'll walk through how you work, help you choose a plan, explain the full costs and agree the next steps for setup and onboarding.

    What does Automate OnSite cover?

    Enquiries, quotes, jobs, scheduled visits, route planning for one person's day, job details and notes on the phone, and invoices, all on the same customer record. In your demo we walk through your own jobs to check the fit before you sign up.

    How does route planning work?

    It suggests an order for one person's visits in a day. Fixed appointments stay where they are, and visits that need more than one person are left out. A person reviews the order and applies it. There is no live GPS tracking or automatic dispatch across a team.

    Can I connect my customer messages?

    Bring conversations from the channels you connect into one inbox. We check your existing WhatsApp number and the other channels you use before setup, so you know what can connect.

    What about Google Business Profile and social media?

    Every plan includes social, Google Business Profile and email tools. Your team creates, approves and schedules its own posts and newsletters, and manages reviews, from one place. Email and messaging usage is extra. During onboarding we check which channels can connect and set up your sending domain, so you know what is available before you start.

    Can my customers pay through Automate?

    Your customers pay you through your own payment provider. Your Automate subscription is billed to you separately by Digital Suite. Payment provider options for your customers are confirmed during the demo.

    Want this set up around your team?

    Book a personal demo to talk through your enquiries, jobs, schedules and invoices, and which level of help fits. Or compare the plans first.

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